The grading standard

How liquidation grading works, New to Grade D

Graded by checklist, not by guess. The grade is computed from a fixed set of inspection answers, never chosen from a dropdown. A power-on is not a functional test, and here nothing pretends otherwise.

The five grades

A lower grade is a different deal, not a worse one

Some of our best buyers hunt Grade C and D deliberately: repairers, parts resellers, project builders. Each grade is priced to reflect exactly what it is.

New / Overstock

Sealed, unopened.

New / Overstock means sealed and unopened. An item that has been opened, even if unused and complete, is graded A at best. Box damage never downgrades a sealed item.

24-hour claim window for major functional defects on a consumer account, counted from pickup or confirmed delivery. Longer for accounts verified as resellers.

On every lot

What you can see before you bid

Every listing carries the same four things, whatever the grade.

The condition card

The grade, the condition of the box, how far it was tested, and anything missing. It is the second image on the lot.

How far it was tested

Visual, limited or full, stated on the card. A power-on is never written up as a full test.

The photos

The listing photo plus our own photos of the actual item, showing its condition. The first image is the listing image from the source; ours follow it.

Where it came from

A link to the source listing for the model, so you can read the specification for yourself.

From grade to decision

Knowing the grade is half of it

A grade tells you what the item is. What it is worth depends on how far it was tested and what the card says is missing.

How to price against a grade →
The decision ladder

The same grade, whoever is on the bench

The same rules run every week, on every item, which is why the same item gets the same grade whoever inspected it. The question at every step is whether it affects use.

  1. 1Sealed and unopened → New / Overstock. Stop there.
  2. 2Does not work → D
  3. 3Damage that affects use, or a missing part that affects use → C
  4. 4Heavy signs of use → C
  5. 5Cosmetic damage that does not affect use, or visible signs of use → B
  6. 6Opened, undamaged, unused, nothing missing that affects use → A
Rules in your favour

Five rules that are unusual, and deliberately on your side

These are the rules the rest of the industry leaves unwritten. We publish them because they are the reason our grades mean something.

A missing user manual never affects the grade

Manuals are online. A missing one is noted and nothing more.

Missing generic accessories never affect the grade

A missing generic USB cable does not downgrade an item. A missing proprietary charger does, because the item will not work without it.

Box damage never downgrades a sealed item

A dented corner or a torn box on a factory-sealed unit is cosmetic. If the tape test passes, it is New / Overstock regardless of how the box looks.

The card records what the inspector found

What was tested, how far, and what the inspector found.

What was actually tested is disclosed

An item that powers on but cannot be fully exercised is recorded as limited testing. We never imply a full test we did not perform.

Inspection depth

We tell you how far we tested

A power-on is not a functional test, and we never let one read as the other. Every lot states which of these three applies.

Visual

Looked over and not powered on. A sealed item is judged from the package, which is never opened, and the card says so.

Limited

Powered on and checked as far as is practical, for example a coffee machine that powers on but is not run with real beans, and the card says so.

Full

The item was tested in normal operation.

Model confirmation

The model you bid on is the model you receive

Where an item has look-alike versions, the model code is read off the unit and confirmed against the listing.

Specifications are often pulled automatically from UPCs. Minor differences in colour or packaging may occur.

Published against QC Standards Book v3, effective 2026-10-03. The same version prints on the condition card of every lot, so the standard you read here is the standard that graded the item.

Safety

Some things we simply will not sell

Recalled and counterfeit goods are pulled and never listed, and health and beauty items are handled so nothing unsafe reaches a buyer.

Questions about grades

What does a liquidation grade promise?

Who decides the grade?
Nobody decides it. An inspector answers a fixed set of questions about the item, and the grade is computed from those answers by the same rules every week, in the floor app and on the platform. There is no dropdown to pick a grade from, which is why the same item gets the same grade whoever inspected it.
What does Grade B actually mean?
Cosmetic damage, or visible signs of use. Damage that does not affect how it works, or marks that show it has been used. The listing says which. 24-hour claim window for major functional defects on a consumer account, counted from pickup or confirmed delivery. Longer for accounts verified as resellers.
Is "New / Overstock" really unopened?
Sealed, unopened. New / Overstock means sealed and unopened. An item that has been opened, even if unused and complete, is graded A at best. Box damage never downgrades a sealed item. 24-hour claim window for major functional defects on a consumer account, counted from pickup or confirmed delivery. Longer for accounts verified as resellers.
What happens if the item is not as graded?
Claims must be submitted in writing within the window to support@bidbossinc.ca, with your invoice number, lot number and photos. Once your Bid Boss account is open, claims are filed from your invoice in your account. New / Overstock, Grade A and Grade B items carry a claim window for major functional defects of twenty-four (24) hours from pickup or confirmed delivery, seven (7) days for accounts verified as resellers, and fourteen (14) days only under a signed reseller addendum. Grade C and Grade D items are final sale as to condition. Regardless of grade, an item that is the wrong item or materially misdescribed is always reviewable. The window that applies to your account is on your invoice, and the grade that carries one is on the condition card. Whatever the grade and whatever the window, a wrong or misdescribed item is always reviewable. Final sale means final on condition, never on a listing that was wrong.
Are the photographs of the actual item?
Yes. Every lot is photographed as the real unit during inspection, flaws included, and those photographs are shown alongside reference images of the listing so you can see both the model and the specific one you are bidding on. The condition card is image two, immediately after the first photograph.