Terms of Service

Terms of service

These terms govern your use of the Bid Boss websites, portals and applications. Buying at auction is governed by the buyer terms at /terms/buyer; selling on consignment is governed by your consignment agreement. Where those documents conflict with this one for their subject matter, they prevail.

1. Who we are and acceptance

1.1 Bid Boss, we, us, our mean Bid Boss Inc., Unit 4, 12 Vulcan St, Etobicoke, Ontario M9W 1L2. You means anyone using our sites, portals or applications (together, the Services).

1.2 You accept these terms by using the Services, and expressly when you create an account. You must be at least 18 and able to enter binding contracts to hold an account, and you confirm this at registration. We record acceptances with version, timestamp and IP address, and electronic acceptance is binding under Ontario's Electronic Commerce Act, 2000.

2. Accounts

2.1 Registration is open to anyone who meets these terms. One account per person or business, with true and current information, and you are responsible for activity under your account and for keeping your sign-in credentials secure, whether a password or one-time codes, including the email account and phone number that receive them. We may decline a registration, and may suspend, restrict or close an account, where these terms or the documents they incorporate are breached, where we reasonably suspect fraud or misuse, or where the law requires. Where we act under this section we tell you what we did and, where we reasonably can, why.

2.2 The acceptable use policy forms part of these terms.

3. Content and intellectual property

3.1 The Services, including software, design, text, data, condition cards and photography we create, belong to Bid Boss or its licensors. You may use the Services for their intended purpose and may not scrape, copy at scale, or reuse our content commercially without written permission.

3.2 Product listings can include manufacturer product imagery for identification. If you hold rights in an image on the Services and want it removed, contact support@bidbossinc.ca with the listing link and proof of your rights; we act promptly on substantiated notices.

3.3 Brand names appear on listings to identify genuine goods and imply no sponsorship by any brand.

4. Informational content

4.1 Guides, blog posts and other informational content are general information, not professional advice, and we do not warrant that they are free of error. Lot descriptions and grades are governed by the buyer terms, not this section.

5. Availability and technical issues

5.1 We work to keep the Services available but do not warrant uninterrupted or error-free operation, and delivery of outage notifications, emails and messages is not guaranteed. Auction-affecting faults are handled under the buyer terms.

6. Liability

6.1 To the extent the law allows, our liability arising from the Services is limited to the amounts you paid us for the transaction giving rise to the claim, and we are not liable for indirect or consequential loss, or for loss of profit, revenue, business, opportunity, goodwill or data. Nothing limits liability the law does not allow us to limit, and nothing in these terms removes a Consumer's non-waivable rights; where a term conflicts with such a right, the right prevails and the rest continues.

6.2 Claims lie against Bid Boss Inc. only; no director, officer, employee or shareholder has personal liability under these terms.

6.3 You are responsible for losses you cause us through unlawful conduct or material breach of these terms.

7. Privacy and communications

7.1 Our privacy policy explains what we collect and why, and forms part of your agreement with us. Our communications and consent statement explains marketing consent and unsubscribing. Support is provided through our online channels.

8. Governing law, disputes, changes

8.1 Ontario law governs. Consumers keep the right to Ontario courts including Small Claims Court and to class proceedings where the law provides them; we do not require Consumers to arbitrate. Disputes with business users may, where separately agreed in writing, be arbitrated in Toronto.

8.2 We may change these terms; material changes bind you on your next acceptance, which we request before your next transaction. Every version is dated and retained.

8.3 Neither party is responsible for delay or failure caused by events beyond reasonable control; obligations pause for the duration. You may not assign your account; we may assign to an affiliate or a successor to the business.