PRIVACY POLICY
Last updated: January 26, 2026
1. INTRODUCTION
Bid Boss Inc. (“Bid Boss,” “Company,” “we,” “us,” or “our”) is committed to protecting the privacy and personal information of individuals who interact with our auction platform, website, warehouse operations, and related services.
This Privacy Policy explains how we collect, use, disclose, retain, and safeguard personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario laws.
By accessing or using our services, you consent to the practices described in this Policy.
2. SCOPE
- Account registration and bidder profiles
- Online and in-person auctions
- Purchases, payments, invoices, and pickups
- Website contact forms and communications
- Appointment scheduling and shipping coordination
- Warehouse visits and monitored premises
3. PERSONAL INFORMATION WE COLLECT
3.1 Contact & Registration Information
- Full name
- Email address
- Telephone number
- Mailing and billing address
- Company or business details (optional)
3.2 Transaction & Auction Information
- Bidding history and hammer prices
- Buyer’s premiums, handling fees, and taxes
- Invoices and settlement records
3.3 Service Integration Information
Limited information required to coordinate appointments or shipping.
3.4 Technical & Usage Information
- IP address
- Browser and device type
- Pages visited and interactions
3.5 Communication Records
Emails and contact submissions used to respond to inquiries and maintain service quality.
4. VIDEO SURVEILLANCE
Bid Boss operates video surveillance in and around its warehouse for safety, security, and fraud prevention. Signage is posted prior to entry.
Footage is retained only as long as necessary and may be disclosed where legally required.
5. HOW WE USE PERSONAL INFORMATION
- Administer auctions and bidder accounts
- Process payments, pickups, and shipping
- Provide customer support
- Improve operations and services
- Comply with legal and regulatory obligations
- Prevent fraud and unauthorized activity
6. COOKIES & TRACKING TECHNOLOGIES
We use essential, analytics, and potential marketing cookies. You may manage cookies through browser settings.
7. PAYMENT PROCESSING & SECURITY
Payment information is processed by PCI-DSS compliant third parties. Bid Boss does not store full credit card numbers.
8. THIRD-PARTY DISCLOSURES
Personal information may be shared with trusted service providers including Google Workspace, Wix, Koalendar, PkgPlace, HiBid, AuctionFlex360, and professional advisors, as required by law or service delivery.
9. DATA RETENTION
Information is retained only as long as required for legal, tax, and operational purposes, then securely destroyed or anonymized.
10. SECURITY & BREACH NOTIFICATION
In the event of a breach posing a real risk of harm, affected individuals and regulators will be notified as required by law.
11. YOUR PRIVACY RIGHTS
You may request access, correction, or withdrawal of consent by contacting us.
12. CROSS-BORDER DATA PROCESSING
Information may be processed in Canada or the United States under contractual safeguards.
13. ACCESSIBILITY COMMITMENT
We strive to improve accessibility and welcome feedback.
14. CHILDREN’S PRIVACY
Services are not directed to individuals under 18. Information is deleted if identified.
15. CHANGES TO THIS POLICY
Updates will be posted with a revised “Last updated” date.
15. CONTACT INFORMATION
Bid Boss Inc.
12 Vulcan St, Unit 4
Etobicoke, ON M9W 1L2, Canada
Email: privacy@bidbossinc.ca
Website: www.bidbossinc.ca